Open Communication Is The Cornerstone Of Good Marketing
We’re going to discuss something in this article today that might not be mind-blowing or life-changing for you or your business, but it’s true all the same and only becomes more important year after year. That’s the vital nature of open communication between client and marketing agency – whether it’s Google Ads, Web Design, Local SEO or anything else. At Lift Conversions, we have an open-door policy that allows our clients to reach us for anything at almost any time. It’s the reliability and dependability – you know, that we’ll answer when you need us – that sets us apart from so many others you may have encountered.
So, what constitutes open communication? Why is it so important to the success of whatever marketing initiatives you have planned or ongoing? To answer these questions, and hopefully shed light on why this is vital to your efforts online, we’ll look at how many agencies approach client services as opposed to the team at Lift Conversions. The first questions we have to ask is what defines open communication?
What Does Open Communication Mean At Lift Conversions?
While every agency will have a different number of clients to deal with, and different sized teams to handle the necessary workload, it’s pretty simple to explain how it works in many places. When you need assistance you send in a support ticket. Or, if you’re lucky, you get queued up for attention when the schedule allows. There’s nothing inherently wrong with this approach – after all, most large companies treat customer service in this fashion. However, it becomes a difficulty when we’re talking about marketing because there’s money involved in that – your money. Open communication means:
- More Agile Adjustments
- Much Freer Exchange of Ideas
- Better Returns, Fewer Headaches
- Clearer Reporting – You Can Ask Questions!
Digital marketing, like any marketing, needs to be nimble to be effective. Changes that take too long to implement could miss opportunities entirely and in-house professionals cost a great deal if you only need them when there’s trouble. When you work with Lift Conversions, we define open communication as just what the name implies – if you call us or send in a contact form you’re answered right away by someone who can help you immediately. There’s no waiting in line like you’d expect to at a grocery store or a gas station. We’re there right when you call to do whatever needs to be done.
What Makes Your Approach The Right One For My Business?
This is an easy one. Just imagine you’re spending a few hundred dollars on Google Ads every day. You notice something and want to make an immediate change. How long does it usually take? Do you get charged for the call time? Not at Lift Conversions, you won’t. You’ll get straight answers and quick action from the professionals you’ve entrusted with your budget. And we’re never shy about telling clients if something falls outside scope so there’s never a blindside charge either – at least not when you work with our team.
We’d love the opportunity to show you what a difference our approach makes to the results we deliver clients and the confidence they feel with our team in charge of their online efforts – no matter what type of digital marketing they’re interested in pursuing. Call (773) 419-3636 or submit a contact form so that our team can call you to schedule the best time for a lengthy conversation about your specific needs and how we can address them. In fact, our founder will take the very first call personally!